Business VoIP

Business VoIP

enterprise-grade-solution11Our IP PABX software can run on even a standard PC. It comes free of any licensing costs. We only charge you for the set up, configuration and ongoing support. With the abundant features, you can run your business more effectively with fewer hassles and our IP PABX does all of this at a fraction of the cost of other well-known brands of IP PABXs on the market.

Some IP PABX vendors offer very inexpensive systems but please check if they are really IP PABX. They are usually “IP capable” PABXs. That means, you can add IP functionality at a later stage.

Asterisk IP PABX

Asterisk is an open-source IP PABX product, which means there is no license fee.  Usually, when you buy a telephone system the license costs will be anywhere between 30% to 60%, according to the studies.

You can get the software by downloading it from the website. So the cost you incur is really for the hardware and any installation services. The hardware is either an appliance or a server (or a PC) and relevant modem cards, if you choose standard telephone lines or ISDN. The service is for configuring and setting up.

Asterisk comes with feature sets (including video conferencing) that is found only in very expensive, top of the range IP PABX products. With Asterisk, you get a PBX that is better, saving you time and money to focus on more important things, like running your business.

Feature

How does it help Your Business
Hierarchal/Auto-Attendant Streamline customer service by managing incoming calls. Ensure caller gets to speak to the appropriate party the first time. Save time and money by not needing a dedicated receptionist. After hours, weekend and holiday menus available.
Unlimited Voicemail Never miss an important message from a caller because you could not be reached on the phone. No limit on the number of voicemail messages or “hours” of storage.
Flexible Music on Hold Use the caller waiting time for promotional messages or simply provide the background music of your choice. Add and remove music on hold messages with a few clicks using your web browser – you are in control.
Call Queuing Ensure that calls are not lost, and more importantly make the experience of waiting on the phone a pleasant one by providing a frequent update on the caller’s position in the queue in between music on hold or announcements (some customisation may be required).
Web based user interface Use the power of your desktop browser to:
- Save time in accessing voicemail and other advanced features
- Easily change or set up phone system configurations
Direct connection to the internet or Office LAN Integrate the phone system with your computer network. This enables you to access, maintain and configure your phone system remotely using any PC with a web browser.
Scalable Future proof and capitalise on the initial investment. Your phone system can grow as your business grows.
Unlimited Hunt groups Provide a simple way to share departmental functions. For example a group of extensions can be put in the “Sales” group. Then any incoming call will “hunt” through the sales group until a free extension is found. There is no limit on the number of groups or extensions in each group.
Parking Provide the flexibility to place calls on hold on one handset and recalling them from another handset at a different location. Blind and non-blind transfers are standard. Option to transfer to a person’s voicemail box is also available.
Caller ID Display Screen incoming calls whether internal or external. Calling party’s number or name can be displayed on analogue handset that has an LCD display. This feature is implemented on inexpensive analogue Caller ID phones – no need for expensive proprietary handsets.
Call barring Stop unauthorised outbound communications and reduce communications costs. For example save large amounts of money on unauthorised calls to mobile, STD and international calls.
Call Accounting (CDR) Use resources effectively by tracking call usage & patterns.
More To learn more about how the other features can help your business, give us a call.

Highlights

Digital Armour

  • Mid-sized specialists
  • Open Source experts
  • Sydney based

IT Support

  • Guaranteed Uptime
  • Guaranteed Problem Resolution
  • Guaranteed SLA
  • 24x7x365 Server & Network Monitoring
  • 24x7x365 Administration
  • Helpdesk and Onsite
  • System Audits
  • System upgrades & migrations
    • Mail & file servers
    • Notes to Exchange (vice versa)
    • From Windows to Linux etc
  • Windows, Linux and UNIX
  • Citrix Environments
  • Virtualisation Services
  • Data Recovery Services
  • Full MS Exchange Support
  • Managed IT Services
  • Comprehensive IT Security services
  • IT Strategic Planning

Business Systems

  • VoIP Systems and Services
  • MS Sharepoint Support
  • Phone expense reduction services
  • Networking, VPN – install, support & manage
  • Data Storage Systems and Services
  • Business continuity planning
  • IT disaster recovery services
  • Business Process Management
  • IT & T Project Management

Industry Experience

  • Distribution
  • Manufacturing
  • Engineering
  • Architecture
  • Transport
  • Construction
  • Education
  • Software Development
  • Healthcare
  • Security
  • Not for Profit
  • Entertainment
  • Publishing
  • Recruitment
  • Online Services
  • Retail
  • Professional services