The recent partnership between Telstra and Microsoft means more than just calls.
While on the surface it may just look like the ability to make calls between teams, what this really means is a more efficient work environment and better relationships.
The old way of doing things would normally call for you to send an email, perhaps with a video or audio alongside shared data and documents, then wait for a response.
This back and forth can create lost communication, long delays and inefficiency.
Bottom line: Lost time = Lost money.
Before we get any further into that though, let’s take a closer look at how the Telstra Calling for Office 365 works.
How Does This All Work?
Imagine if you could do everything from one place.
Make phone calls, talk to anyone anywhere in the world, hold meetings, access all of your apps and tools in Office 365 – ALL from your computer.
That is exactly what you are getting.
Telstra Calling for Office 365 takes all of what you have come to know and love from their voice calling services, and placed it in the cloud, alongside everything else that you have come to enjoy from Office 365 like document sharing, screen sharing and co-editing.
Except now you’ll be able to converse and talk in real time, just as if you were sitting in the same room.
No longer will you have have to wait to hear back about a specific document and no more things lost in translation.
Instead of having to manage a dedicated PABX or PSTN access network or spending enormous amounts of down time having to set things up and start the evaluation process, now all you need to do is let Telstra and Office 365 take care of it.
What If I Have An Existing Phone Number?
If there is a phone number that you already use within your business, you can easily choose to migrate or port your numbers into Office 365.
Users are also given a phone number that’s associated with their Office 365 client, so you can use that number as well.
You are given complete control over what numbers you decide to use, or not use.
How Can Telstra Calling for Office 365 Save My Business Money?
Telstra Calling services alongside Office 365 tools and apps allow users and collaborators the ability to hold virtual meetings anywhere and at any time.
Savings that can be had are things such as:
- Cost for paying employee wages for travel to meeting locations
- Costs associated with airfare, train or ground transportation
- Fees for additional online webinar services
- Costs for voice calling services (both locally and internationally)
- Costs incurred from lost down time due to set up and integration of similar services
There is also the savings that can be had when your business runs more effectively and efficiently.
Take this scenario for example.
You are ready to launch a new page on your website, but there are many hands that go into the process from designers, coders, content creators, project managers, marketing specialists, and the list goes on and on.
From mock up to design to launch, different segments will need to be reviewed. As it goes through this process the waiting game ensues and days, weeks or months can go by before any of the real work begins.
Emails, voicemails, and memos get sent as it gets passed from individual to individual. Not to mention things having to go back and get changed, essentially restarting the whole process.
Trying to coordinate schedules to meet all at once can be a hassle, especially when some of your team are working remotely from other countries.
This is where the beauty of Telstra Calling comes into play. With voice calling features along with screen sharing and document sharing tools, all you’ll need to do is find a good day and time to for the entire team to meet, regardless of their location.
Leave the rest to Telstra and Office 365.
But don’t just take our word for it. Here’s what Justyn Bridge of Peet Limited had to say:
Our teams use the rich productivity features of Office 365 every day, they’re in the office, or out on the road. They can collaborate with colleagues wherever they are and now make voice calls from right within Office 365. The solution allows them to be more accessible, more productive and the already familiar Skype for Business interface contributes to the simplicity and adoption of Telstra Calling for Office 365. (Bondi, 2018)
What Else Can I Expect From Telstra Calling for Office 365?
There’s another crucial benefit that you’ll find from this partnership – Better relationships.
In most work environments, when the relational component is removed and all that is left is email and electronic-only interactions, it’s easy to get mixed signals, relay the incorrect message and have team members moving in the wrong directions.
This is why text messages and emails can sometimes do more harm than good.
The fix for this has always been to pick up the phone and have an actual conversation, and that’s exactly what you can do.
The nuance that adding voice – right at the point you need it – allows for direct, clear messages to flow and ensure everyone’s on the same page. It builds empathy and grows respect within teams leading to more impactful relationships. (Bondi, 2018)
Meaningful and impactful relationships don’t just happen. You have to be intentional about it, which is what Telstra Calling can do for you and your team.
How Can I Get Started?
If you’d like to learn more about how Telstra Calling and Office 365 can impact your bottom line, then reach out to us, we’d be glad to tell you more about what you can expect.
We can let you know all about costs, key features, benefits and whether or not Telstra Calling and Office 365 will be a good fit for your business.
We look forward to hearing from you.
Works Cited
Bondi, R. (2018, July 11). Telstra Calling for Office 365 amplifies employee effectiveness and enterprise opportunity. Retrieved March 8, 2019, from https://news.microsoft.com/en-au/features/telstra-calling-for-office-365-amplifies-employee-effectiveness-and-enterprise-opportunity/[/vc_column_text][/vc_column][/vc_row]
