HOW IT WORKS
IT Managed Services
Let Digital Armour be your outsourced IT Department or IT support.
And by doing so, take stress out of day-to-day operations knowing that you have help when you need it, someone regularly monitoring your systems and advice on how make your IT budget go further.
We are able to provide exceptional IT managed services for a predictable monthly fee. Our processes have been developed and refined over our time in the industry. We work closely with our customers and continually improve our these systems to achieve impeccable customer satisfaction.
Whilst there are plenty of organisations who use similar tools for support and IT managed services, the unique Digital Armour way means that you get corporate grade IT support and advice at an affordable cost.
Digital Armour’s Own Unique Value Added Services
- Business Profitability Assessments
- Business Process Assessments
- Digital Armour’s Unique Cost Reduction Audit
- Telecommunications Reviews
- Technology Roadmaps and Reviews
Our goal is to provide fanatical customer service and support to all our customers!
What You Get
Proactive Technology Management
- Scheduled Monthly Maintenance
- Dedicated Engineering Team
- Dedicated Account Management Team
- 24×7 Network Monitoring
- 24×7 Server Monitoring and Management
- Monthly Maintenance Report
- Patch Management
- Anti-spyware Management
- Anti-virus Management
- SPAM Management
- Hardware and Software Procurement
- IT Strategic Plans and Advice
- CIO Service
Reactive Support Services
- State of the Art Ticketing and Helpdesk System
- Same Day On-site Response Time for Critical Issues
- Business Hours Support
- 24×7 Support
- On-site Support
- Unlimited Remote Support
- Centralised Reporting
- Server Audits and Checklists
- QA checks